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FAQ ~ Troubleshooting ~ Windows MegaSpeed Home

Product Guide

1. Installation.

2. Using MegaSPEED Web Accelerator.

3. Advanced Options.

4. Uninstalling.

Quick Installation Instructions

  1. Download

    Download MegaSpeed to your desktop. Once the download has completed, proceed to the next step.

  2. Install

    Install the program by double-clicking on the "Megaspeed.exe" icon on your desktop. Follow the instructions on your screen.

  3. Starting MegaSpeed

    MegaSpeed starts automatically when you turn on your computer. The acceleration will begin as soon as a supported browser (such as Internet Explorer or Netscape) or email program (such as Microsoft Outlook or Eudora) is launched. On some Windows versions a bubble icon will appear when the MegaSpeed service has been established. In other versions, you can verify that the MegaSpeed service is enabled by hovering over the MegaSpeed tray icon. If the program is functioning, you should see the message "MegaSpeed Accelerator Enabled..."

  4. Using MegaSpeed

    Browse the Web or download email as you normally would. Your Web access or email access will be automatically accelerated by MegaSpeed, but if you wish to stop the application just select "Stop MegaSpeed" from the popup menu, or "Exit" to exit the program entirely.

  5. Further Assistance

    If you're having trouble installing the product, consult the detailed installation instructions below. The instructions will also help you get the most out of the program. If you continue to have difficulties, consult the Troubleshooting section, or contact our Help Desk.

Detailed Installation Instructions

The minimum system requirements are a Pentium 200MHz with 64MB RAM, and at least 5MB of hard-drive space. It works with Internet Explorer 4.0 as well as Netscape Communicator 4.0 or any later releases of both browsers.

1. Download.

  1. We will provide you with a location to download the MegaSPEED Web Accelerator installer.

  2. Download the installer to your desktop.

  3. Once the download has completed, proceed to Step 2.

2. Install.

  1. After downloading the MegaSPEED Web Accelerator installer onto your Desktop, an icon as shown below will be on your Desktop. Double-clicking on the icon will launch the installer.

  2. The installer will guide you through the complete setup process.

 

  1. After installing MegaSPEED Web Accelerator, an icon as shown below is placed in your system tray. Opening any web browser launches MegaSPEED Web Accelerator.

4. Browse the Web.

  1. Browse the web as you normally would.

  2. When finished, simply close your web browser, as you normally would, and MegaSPEED Web Accelerator will remain idle in your system tray.

  3. If you want to stop the application after browsing select Stop MegaSPEED from the pop-up menu, or if you desire to exit the application completely, click Exit from the pop-up menu.

5. Further Assistance.

  1. To get the most out of your new software, please see the Product Guide.

  2. If you experience problems downloading, installing or running MegaSPEED Web Accelerator, consult the Troubleshooting or FAQ sections for further assistance.



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Launching MegaSPEED Web Accelerator

MegaSPEED Web Accelerator launches automatically each time you start Windows. It operates in the background to accelerate your Internet connection. No user intervention is required.

If MegaSPEED Web Accelerator is not running and you need to launch it manually, an icon titled "MegaSPEED Web Accelerator" is located in the Windows Start Menu under the MegaSPEED folder (as shown below).

The MegaSPEED taskbar icon appears in the Windows taskbar to you show you it is running.



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Accessing the User Interface

Once launched, MegaSPEED Web Accelerator will remain in the system tray (as shown below). For the most part, during web browsing there will be no need to access the user interface. You can use the user interface to change settings, view connection status or acceleration statistics.

To access the user interface features, click on the MegaSPEED Web Accelerator icon in the system tray (shown above). A pop-up menu will appear (shown below), providing access to all the features of the product. Selecting and single-clicking any of the menu items will access that particular feature.



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Changing the Image Quality Setting

The image quality setting changes the quality of images that appear in your MegaSPEED Web Accelerator. The higher the quality you select, the longer it will take the image to load. For slower Internet connections, it is recommended that you lower your image quality. This slider can be adjusted anytime while browsing.

You can easily obtain full image quality for a particular image (described below), so don't be overly conservative about lowering your image quality setting.

  1. Right-click on the MegaSPEED Web Accelerator system tray icon. See the User Interface if you are unsure how to do this.

  2. Select "Settings...".

  3. Select the "Image Quality" tab.

  4. Use the slider bar to adjust the image quality setting.

  5. Press OK to save the settings.


Getting Full Image Quality

Note: The following information applies only when browsing with Internet Explorer.

While browsing, if you would like to request the full quality image, simply right-click on the desired image from within Internet Explorer and select "Show Original Image" from the menu (shown below).

The full quality image will appear in place of the lower quality image (shown below).

If you want to see the full quality version of all images on the current page, simply right-click on any image from within Internet Explorer and select "Show All Original Images" from the menu (shown below).



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Changing the Pop-Up Blocker Settings

MegaSPEED Web Accelerator can prevent pop-up windows and floating flash advertisements from appearing while you browse the Internet. This behavior is enabled by default, and no user-intervention is required. However, you can disable these features at any time.

A limited number of web sites require pop-ups to function correctly. MegaSPEED Web Accelerator allows you to specify a "White List" of sites where pop-ups will not be blocked.

You can also see a list of all pop-ups that were blocked. This information is useful if you suspect a web site is not functioning properly because pop-ups are being blocked.

Enabling and Disabling the Pop-Up Blocker

  1. Right-click on the MegaSPEED Web Accelerator system tray icon. See the user interface section of the product guide if you are unsure how to do this.

  2. Select "Pop-Up Blocker...".

  3. Select the "Options" tab.

  4. To hear a beep whenever a pop-up is blocked, check "Notify blocked pop-up by PC speaker beep".

  5. To disable the blocking of floating Flash advertisements, uncheck "Block Floating Flash-Ads".

  6. To disable all pop-up blocking for all sites, uncheck "Enable PopUp Blocker".

  7. Press OK to save the settings.

Disabling the Pop-Up Blocker for Specific Sitesp

  1. Right-click on the MegaSPEED Web Accelerator system tray icon. See the user interface section of the product guide if you are unsure how to do this.

  2. Select "Pop-Up Blocker...".

  3. Select the "White List" tab.

  4. Use the "Add", "Remove" and "Remove All" buttons to manipulate the White List.

  5. Press OK to save the settings.

Viewing the Pop-Up Blocker Log

  1. Right-click on the MegaSPEED Web Accelerator system tray icon. See the user interface section of the product guide if you are unsure how to do this.

  2. Select "Pop-Up Blocker...".

  3. Select the "Logging" tab.

  4. To add a web site to the "White List" so that pop-ups are no longer blocked from that site, right-click on the site and click "Add to Whitelist".

Adding Sites to the White List

You can add sites to the White List within the Pop-Up Blocker dialogs, shown above, or from within Internet Explorer.

  1. Right-click on any text while browsing within Internet Explorer.

  2. Select "Add to Whitelist" from the menu to add the current site to the White List.



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Starting and Stopping

When MegaSPEED Web Accelerator is launched it automatically connects. Occasionally, you may need to stop or start manually.

To Stop:

If you are connected and you want to manually disconnect, right-click on the MegaSPEED Web Accelerator system tray icon to access the pop-up menu. Select the menu item "Stop MegaSPEED".

 

The MegaSPEED system tray icon will now have a red "\" through it.

To Start:

If MegaSPEED is stopped and you want to manually start, right-click on the MegaSPEED Web Accelerator system tray icon to access the pop-up menu. Select the menu item "Start MegaSPEED".

The red "\" through the MegaSPEED system tray icon will disappear.



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Closing MegaSPEED Web Accelerator

To close MegaSPEED Web Accelerator:

  1. Right-click on the MegaSPEED Web Accelerator system tray icon and select "Exit" from the pop-up menu (see below). MegaSPEED Web Accelerator will disconnect and close. Doing this will not close any open browser windows.

    Note: MegaSPEED Web Accelerator will automatically launch again the next time you reboot your computer.



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Bypassing MegaSPEED Web Accelerator for Selected Sites

If you wish to bypass MegaSPEED Web Accelerator for certain web sites (web sites on your local corporate intranet, for instance), then simply select the "Proxy Exclusion" tab on the " Settings" dialog (see below). You have two options for bypassing sites:

  1. If you have already defined a proxy exclusion list in your web brower, select "Use browser's proxy exclusion settings" to configure MegaSPEED Web Accelerator to exclude these sites as well.

  2. You may also "Specify a proxy exclusion list" by selecting this option. In the given text field, list all the web sites, separated by semicolons, that you wish to bypass MegaSPEED Web Acceleration.

  3. Stop and then start MegaSPEED Web Accelerator.

Note:  In step 1, Netscape does not support the wildcard (*) operator.



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Accelerating Email

MegaSPEED Web Accelerator can reduce the amount of time it takes to send and receive email. MegaSPEED Web Accelerator accelerates email transparently without any user intervention, so you can use your mail program exactly as you normally would. It is compatible with any POP3/SMTP client, including Outlook Express, Eudora and Netscape Mail. Email acceleration is disabled by default.

To enable email acceleration:

  1. Right-click on the MegaSPEED Web Accelerator system tray icon. See the user interface section of the product guide if you are unsure how to do this.

  2. Select "Settings...".

  3. Select the "Email" tab.

  4. Select "Enable for all applications".

  5. Press OK to save the settings. The changes will take effect the next time MegaSPEED Web Accelerator and your mail client are restarted.



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View Your Acceleration Statistics

You can view the acceleration statistics and how they change dynamically using the Statistics dialog.

  1. Click on the MegaSPEED Web Accelerator taskbar icon to access the pop-up menu.

  2. Select "Statistics...", to display the Statistics summary dialog.

  3. Click "Reset" to reset the statistics. You may do so at anytime while browsing without affecting MegaSPEED Web Accelerator's performance or operation.

  4. Click the "Details" button to view more detailed statistics information (see below).

    Consult the following table for a description of the values.

    Original Data

    Size of the original (uncompressed) data.

    Actual Data

    Amount of data sent by MegaSPEED Web Accelerator.

    Savings Ratio

    Factor of reduction in data. E.g. A savings ratio of 4.00 means your connection is 4 times faster than a normal connection on average.

    Text-based

    This row contains compression information regarding text-based content.

    Graphics

    Contains compression information regarding graphical content.

    Others

    Contains information regarding content that is neither text nor graphical.

    Upstream

    Lists the total original and compressed amounts of data uploaded.


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Accessing Product Version Information

You may view the product version in the About dialog.

  1. Right-click on the MegaSPEED Web Accelerator taskbar icon to access the pop-up menu.

  2. Select "About" to display the About dialog (see below).



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Updating Software

AutoUpdate will inform you of any major or minor software upgrades to the MegaSPEED Service. By default, you will be notified of all software upgrades.

If you want to manually update MegaSPEED Web Accelerator:

  1. Open the "Settings" dialog.

  2. Click on the "Update" tab.

  3. Select "Update Now" to upgrade to the latest version.

  4. Press OK to save the settings.



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Uninstalling MegaSPEED Web Accelerator

  1. Under the Windows Control Panel, select "Add or Remove Programs".

  2. Select MegaSPEED Web Accelerator and click Remove.

  3. The uninstaller will launch and guide you through the uninstallation procedure.

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