2. Error Messages when Connecting to the MegaSPEED Service
3. Error Messages when Using MegaSPEED Web Accelerator
4. Error Messages when Starting MegaSPEED Web Accelerator
Try adding the site to MegaSPEED's Proxy Exclusion List. Click here for instructions on completing this operation.
If this doesn't solve the problem, try adding the site to MegaSPEED's pop-up blocker Whitelist. Click here for instructions on completing this operation.
Section 2 - Error Messages when Connecting to the MegaSPEED Service
Check that you have successfully connected to your ISP in your usual manner (e.g. Did your dial-up connection successfully connect to your ISP?). This step is independent of whether or not you launch MegaSPEED Web Accelerator.
Ensure that the ISP you are connected to is, in fact, the one that supplied you with the MegaSPEED Web Accelerator software and connection information. In most cases, you cannot connect to another ISP and use the same MegaSPEED Web Accelerator connection settings.
The most likely reason you would receive this error is when you connect to the Internet using a different service provider from the one providing you with MegaSPEED Service. Since we allow this through the entire Internet, you should never receive this error message. If you do, please contact us immediately.
Sometimes, this is the error that you get when MegaSPEED just hasn't connected. Check the Connection Troubleshooting Page. The username and password are pulled from the active dial up connection. We require you to enter a valid username and password to use the MegaSPEED Service.
Section 3 - Error Messages when Using MegaSPEED Web Accelerator