IndyLink - Your Independent Alternative for Internet Access

Help Topics

IndyLink Setup

IndyLink Dialup Access Numbers
New Account Online Signup
Windows Manual Setup. (Please use these instructions only if you are unable to use the program above!)
Macintosh Setup

MegaSpeed Accelerator (Note - you must sign up for IndyLink first!)

IndyLink MegaSpeed Home Page

MegaSpeed for Windows

Windows MegaSpeed Download
Windows MegaSpeed Quick Installation
Windows MegaSpeed Detailed Installation
Windows MegaSpeed Configuration
Windows MegaSpeed Frequently Asked Questions
Windows MegaSpeed General Troubleshooting
Windows MegaSpeed Connection Troubleshooting

MegaSpeed for Mac

Mac MegaSpeed OS 10.2 and Above Download
Mac MegaSpeed Quick Installation
Mac MegaSpeed Detailed Installation
Mac MegaSpeed Configuration
Mac MegaSpeed Frequently Asked Questions
Mac MegaSpeed General Troubleshooting
Mac MegaSpeed Connection Troubleshooting

Virus and Spyware Prevention

Is this email really from Indylink?
Postini Spam and Virus Filtering
Log in to your Postini Message Center
General information on preventing viruses and spyware

Other IndyLink Help Topics

IndyLink Webmail
Creating and uploading pages to your IndyLink Web space Safer Computing, Data Backup, Updates, etc.


Make sure you have a local access number and have successfully signed up for your IndyLink account before you attempt to use any of these downloads.

IndyLink Installer for Windows Download
Save this program (IndyLinkInstaller.exe) to your desktop, where your program icons are displayed, and double-click the icon to run it. Then follow the directions on-screen. You should close any other running programs after you download and are ready to install.

IndyLink UPDATER for Windows

MegaSpeed Installer - Windows (all versions)

MegaSpeed Installer - Macintosh OS 10.2 and above

Other Recommended Software (for Windows)

AVG Antivirus (look for AVG Free Edition for non-commercial users)
SpyBot Search and Destroy
Zone Alarm

Account Questions

If you have questions about joining IndyLink or managing your existing account (such as changing your password), call our administrative office toll-free at (866) 962-6246 or (828) 255-0182 in Buncombe County, NC.

Technical Support

If your email is functioning, you can contact our Help Desk by emailing If you are having trouble with your email, you may use this form to submit your issue. You can also call our Help Desk staff toll-free at (866) 962-6246 or (828)255-0282 in Buncombe County, NC. Our Help Desk is staffed weekdays from 9 a.m. to 5 p.m. Eastern time, plus 6:30 p.m. to 9 p.m. on Wednesday evenings.

Our fax number is (828) 254-2286.